Shipping policy

Complimentary Worldwide Delivery

We provide complimentary standard door-to-door delivery to supported delivery addresses shown at checkout.

Duties and Taxes Included

All applicable import duties and taxes are included. Nothing extra is payable upon delivery. If a carrier asks you to pay an unexpected customs charge, please contact us before making payment.

Order Processing and Estimated Delivery

Orders are securely packed and normally dispatched within 1–5 business days after payment is confirmed. The estimated delivery date for your destination is shown on the product page, at checkout or in your order updates when available.

Delivery dates are estimates and can be affected by customs processing, carrier capacity, weather, public holidays or remote-area access.

Tracking

We will send tracking information when your order is dispatched. Tracking can take several business days to begin showing movement after the carrier receives the parcel.

Delivery Address

Please check your delivery address before placing the order. Contact us promptly if a correction is required. Once an order has been dispatched, an address change might not be possible.

Damage, Incorrect Items or Delivery Problems

Please inspect the parcel and product upon delivery. If the item arrives damaged, defective or incorrect, contact us within 7 days of delivery at help@inart-in.com with your order number and clear photographs of the product, packaging and shipping label.

If tracking appears stalled or the parcel has not arrived within the estimated delivery window, contact us so we can investigate with the carrier. If a shipment is confirmed lost, we will arrange a replacement or refund.

Returns

Returns are governed by our Refund Policy.