سياسة الاسترجاع

30-Day Return Window

You may request a return within 30 days of delivery.

Return Eligibility

To qualify for a standard return, the item must be unused, uninstalled, unaltered and in the same condition in which it was delivered. It must include its original packaging and any included components. Proof of purchase is required.

Items that have been used, installed, altered or damaged after delivery are not eligible for a standard return.

How to Request a Return

Returns are accepted by mail. Email help@inart-in.com with your order number and the reason for the return. If there is a product or delivery issue, include clear photographs of the item, packaging and shipping label.

We will review the request and provide return authorization, packing instructions and the correct return address. Please do not send an item back before receiving these instructions.

Return Shipping and Fees

Return shipping is complimentary for approved standard returns. We will provide return instructions and arrange or reimburse reasonable tracked return shipping. We do not charge a restocking fee.

If the item arrived damaged, defective or incorrect, we will arrange or reimburse reasonable return shipping and provide a replacement or refund, as appropriate.

Damaged, Defective or Incorrect Items

Please inspect the item upon delivery. Contact us within 7 days of delivery at help@inart-in.com with your order number and clear photographs of the product, packaging and shipping label.

Refunds

We will inspect the returned item and notify you whether the refund is approved. Approved refunds are issued to the original payment method within 10 business days after inspection. Your bank or payment provider may require additional time to post the refund.

Approved standard returns include complimentary return shipping.

Late or Missing Refunds

If more than 10 business days have passed since we approved your refund, first check with your bank or payment provider. If the refund is still not visible, contact us at help@inart-in.com.

Contact

For return or refund questions, email help@inart-in.com.

Oversized Pedestal Sinks

Pedestal bathroom sinks are oversized items. Please verify product dimensions, finish, installation requirements and delivery access before ordering. For help before purchase, email help@inart-in.com.

Pedestal bathroom sinks are final sale and are not eligible for return or exchange because of change of mind, incorrect measurements, finish preference, inability to install or other buyer-selection reasons.

If a pedestal sink arrives damaged, defective or incorrect, contact us within 7 days of delivery. Please provide the order number, clear photographs of the product, packaging and shipping label, and a continuous unboxing video where reasonably available. Retain the product and all original packaging until we complete the review. Approved claims qualify for a replacement or full refund. We will arrange or reimburse reasonable return shipping when a return is required.

This exception does not limit any consumer rights or remedies that cannot be excluded under applicable law.